1st Grade Care Limited
If you enjoy liaising with customers and staff, completing staff rotas and want work life balance, we want to hear from you!
1st Grade Care started off in 2011, providing our care service to three individuals within their own homes, fast forward to 2019, we now provide approximately 250,000 care visits, we use cutting edge technology and most importantly have an amazing team of dedicated staff.
1st Grade Care is underpinned by a set of values, our ongoing success and growth of our business is determined by our behaviours we have defined these behaviours as:
DELIVER – Never be satisfied with good enough.
RESPONSIBILITY – Commitment to workforce.
INTEGRITY – Lead by example, act with pride and uncompromising moral standards.
VOICE – Observe, listen, understand & assist.
EVOLVE – Work smarter not harder.
What Does the Role Involve?
The rostering of care worker and rapid response rotas, covering the Heneleaze, Westbury-on-trym and Henbury areas. You will manage your own customer and staff base, from our branch based in Bristol. We are a paperless office, your team all have company phones and receive their rotas electronic. You will be supported by a regional rapid response team who provide you with additional back up support for your care service, your role is also supported by an out of hours’ duty team who manages your regional on call service for you.
Dealing with daily schedules, rota changes & care visit allocations
Resolving customer, professional bodies and care worker’s queries
Managing re-allocations due to sickness, absence and annual leave
Participating in the escalations service – one weekday, and one weekend in every four
Experience of allocating 50 + care workers to care visits within domiciliary care
Successfully planned in excess of 1000 + hours per week of care
Experienced in rostering systems
Very well organised & Ability to multi task
Works well under pressure
Passionate about high care standards
Weekly Pay & Competitive Salary
Career Progression Via QCF Enrolment
Smart Mobile Telephone Provided
To discuss the role further, please call Leanne Bond on 0117 427 0375 and option 4.
To apply for this job please visit www.123formbuilder.com.